Digital Loyalty & Text Engagement

1. Loyal customers spend 67% more than new ones

2. Increasing customer retention by just 5 percent boosts profits by 25 to 95 percent

3. 83% of customers said loyalty programs make them more likely to continue doing business with certain companies.

4. 87% of shoppers reported that they want brands to have loyalty programs

5. 55% of loyal customers recommend your business to family and friends, and 12% will publicly defend your company on social media.

6. 76% of customers believe that loyalty programs deepens their relationship with brands.

7. 79% of consumers would be more likely to join a loyalty program that does not require a card